Meeting FAQs

Attendance and Engagement

How does attendance contribute to engagement?

Attendance is counted towards the meeting engagement score for the attendee's organization, demonstrating commitment and interest.

Why is tracking attendance critical?

Tracking attendance helps identify early signs of potential member churn, as decreased attendance may indicate a loss of interest.

What are the challenges in tracking attendance?

We can only map about 80% of attendees to known users in our system due to limitations such as:

• Attendees who dial into meetings

• Attendees who use direct links instead of the LFX Meeting Join page

• Attendees of public meetings not on the invitation list

Meeting Recordings

How long does it take for a meeting recording to show in the PCC or Individual Dashboard?

Recordings are available after the 40 minute buffer time + Zoom proccessing time. Longer meetings will take more time for Zoom to process them.

Meeting Invitations and RSVPs

Are attendees able to RSVP to the meetings?

Meeting participants may RSVP to the meeting invitation, and the PCC now displays the count on the PCC Meetings page. From the calendar view, select the day the meeting is scheduled. The PCC will display the list of meetings that are scheduled that day, along with the RSVP counts of Yes, No, or Bounced.

How do I know if the meeting invitation was delivered?

The PCC indicates bounced invitations in the RSVP section of the Meetings page. Bounces are indicated with a yellow triangle. Clicking on the triangle displays a list of emails that bounced.

I want to add an attendee to a few different dates of a meeting series, can I do this?

No. The scheduler currently supports adding a participant to either one specific occurrence or all occurrences of a recurring meeting. Adding a participant to multiple individually selected occurrences is not supported. Attempting to do so will result in the participant being moved to the most recently saved occurrence, not added to both.

How do I live stream an LFX Meeting?

LFX Zoom meetings have live streaming enabled for all hosts. Once you've claimed host, click More (…) in the meeting toolbar to access streaming options.

Stream to YouTube, Twitch, or Facebook: Select the platform from the More menu, authenticate with your account, and click Go Live.

Stream to a custom service (e.g., Restream): Select Live on Custom Live Streaming Service from the More menu and enter your Stream URL, Stream Key, and Live Stream Page URL from your streaming platform's dashboard.

Note: YouTube requires live streaming to be enabled on your account at least 24 hours in advance. Enable it at youtube.com/features.