Engagement Gap

The Engagement Gap metric measures the difference between expected and actual levels of contributor engagement. The dashboard shows the ratio of the difference between the contributor who comments the most over PRs vs. the contributor who comments the least.


In a given time period if a contributor has commented 10 times on one or more PRs and there is a contributor who has commented only once, the ratio is 1:10 or 10x (y-axis).

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Why is this metric important?

  • Performance Assessment: The Engagement Gap metric enables you to assess the project's overall engagement level by comparing it to the expected or desired level. It provides a quantitative measure of how actively contributors are participating and helps identify any gaps between the expected and actual engagement levels.

  • Community Health: The Engagement Gap metric provides valuable insights into the health and dynamics of the project community. Large engagement gaps may indicate potential challenges, such as communication issues, a lack of mentorship, or unclear contribution guidelines.

How to Improve Engagement Gap?

  1. Set Clear Expectations: Clearly define the expected engagement levels for each project to provide a benchmark for comparison.

  2. Encourage Collaboration: Foster a culture of collaboration within your team by encouraging open communication and sharing of ideas.

  3. Provide Feedback: Regularly review the Engagement Gap metrics with your team and provide feedback on areas that need improvement.

  4. Recognize Achievements: Acknowledge and reward team members who actively contribute to reducing the Engagement Gap, motivating others to follow suit.

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