Important Instructions: LFCA

Exam Details

    The exam is delivered online and consists of 60 multiple choice questions.
    Candidates have 90 minutes to complete the LFCA exam.
    The exam is proctored remotely via streaming audio, video, and screen sharing feeds.
    Results will be emailed 24 hours from the time that the exam is completed.

System Requirements to take the exam

Candidates should run the PSI Online System Security Check to verify that their machine meets the technical requirements for taking a proctored exam.
The online proctored exam is taken, using the PSI Secure Browser (a web browser created to guarantee a secure exam delivery over a virtual connection).
The secure browser download/installation will being when you Select “Launch exam” from the PSI Dashboard, or can be downloaded in advance during the Online Proctoring System Check
Candidates must provide their own computer with:
    Reliable internet access
      Ensure others on the same internet connection are not performing activities that use excessive bandwidth (i.e. holding conference calls, streaming content, gaming, etc.)
      A wired connection is often more stable and robust than a wireless connection
      Turn off bandwidth-intensive services (e.g. file sync, dropbox, BitTorrent)
      Please check to make sure it is working before you start your exam session.
      Ensure the webcam is capable of being moved as you will have to pan your surroundings to check for potential violations of exam policy.
      If you will be testing from an employer-provide ISP or will use an employer provided machine, please ensure that streaming will be allowed using WebRTC.
Candidates are not allowed to have other applications or browser windows running except the one on which the Exam is being shown.
Please review the PSI Bridge Platform: System Requirements to ensure your machine will meet the requirements of our online proctor.

Acceptable Testing Location

Below are the expectations for an acceptable testing location::
    Clutter-free work area
      No objects such as paper, writing implements, electronic devices, or other objects on top of surface
      No objects such as paper, trash bins, or other objects below the testing surface
    Clear walls
      No paper/print outs hanging on walls
      Paintings and other wall décor is acceptable
      Candidates will be asked to remove non-décor items prior to the exam being released
      Space must be well lit so that proctor is able to see candidate’s face, hands, and surrounding work area
      No bright lights or windows behind the examinee
      Candidate must remain within the camera frame during the examination
      Space must be private where there is no excessive noise. Public spaces such as coffee shops, stores, open office environments, etc. are not allowed.

ID Requirements to take the Exam

    Candidates are required to provide a non-expired Primary ID that contains Candidate’s photograph, signature and full name (see acceptable forms of ID in the table below)
    The name on your Primary ID must exactly match the verified name on your exam checklist.
    If the Candidate’s full name on their Primary ID contains non-latin characters, then the Candidate must ALSO provide a non-expired Secondary ID containing their full name in Latin Characters and signature, OR a notarized English translation of their Primary ID along with the non-latin character Primary ID
Primary ID
(non-expired and including photograph and signature)
Secondary ID
(non-expired and including signature with Candidate name in Latin characters)
Government-issued driver’s license/permit
Government-Issued local language ID (with photo and signature)
National Identity card
State or province-issued identity card
住民基本台帳 (Basic resident register with Photo) or マイナンバーカード(My number card)
Debit (ATM) Card
Credit Card
Health Insurance Card
U.S. Social Security Card
Japanese Health Insurance Card
Additional Allowances:
    Some government issued ID such as a passport, driver’s license, military ID or state/country card may be a biometric type and may or may not contain a signature. In these cases Primary ID will be accepted without a signature on condition that you also present a Secondary ID which does contain your signature (e.g. bank, credit or debit card)
    For candidates testing in Japan, a Driver’s License (with name and recent recognizable photo) is acceptable as a primary ID as long as it is accompanied with a Japanese health insurance card (健康保険証). In Japan, the Japanese health insurance card (健康保険証) is an acceptable form of secondary ID

Sanctioned Countries

Exams may be administered to citizens of a sanctioned country listed below PROVIDED the citizens are tested OUTSIDE the sanctioned country and their exam registration and current ID show an address OUTSIDE the sanctioned country.
    North Korea
    Crimea Region of Ukraine

Taking the Exam

We recommend that candidates review the Take Exam section of our Candidate handbook, to become familiar with the PSI Secure Browser Download and Installation steps, and the candidate's Self Check-In Process.

Additional Resources

If you cannot find an answer to your question in the Candidate Handbook or FAQ, please login to to submit a customer support request.
Last modified 16d ago