# Taking the Exam

## Verify Your Name (Make sure it matches your ID) <a href="#verifyname" id="verifyname"></a>

Prior to clicking the "Take Exam" button, candidates must ensure that the First and Last Name listed on their Linux Foundation ID account **exactly matches** the First and Last name displayed on the government-issued photo ID that will be presented to the Exam Proctor to verify their identity.&#x20;

If the name on the ID is written in another language (e.g. Chinese, Korean, Japanese, Arabic, etc.), the name used for the exam must also be spelled in that language.&#x20;

{% hint style="info" %}
Once a candidate clicks the "Start My Test" button in the PSI Dashboard, the name from the Exam Checklist is sent to PSI, and this is considered the Registered name for the exam session.  \
**NO CHANGES ARE PERMITTED TO THE VERIFIED NAME ONCE YOU HAVE STARTED THE EXAM LAUNCH PROCESS.**
{% endhint %}

## **Co**nnecting to the PSI Bridge Platform

{% hint style="info" %}
**Candidates must start their exam no later than 30 minutes after the scheduled start time. If a candidate does not start their exam within 30 minutes of the scheduled start time, they will be automatically marked as a no-show and no refund or rescheduling will be allowed.**
{% endhint %}

<figure><img src="https://530278514-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-M5QaeeC1mG9VndIpgJe%2Fuploads%2FuFfUOGYPDb9eUeXpXPhF%2FTake%20Exam%20Ready.png?alt=media&#x26;token=f3e06a3d-b238-4c10-802e-c7cec64943e8" alt=""><figcaption></figcaption></figure>

Candidates can click on the "Take Exam" button, located in [My Portal](https://trainingportal.linuxfoundation.org), up to 30 minutes before the scheduled exam time, to get redirected to the PSI Bridge Platform, and start the **Self Check-In** process. \
\&#xNAN;***Please note** that depending on proctor availability, you may need to wait until your exam start time to launch your exam.*

{% hint style="info" %}
If The Candidate has an issue with the "Take Exam" Button in the Exam Preparation Checklist, they can connect directly to  <https://test-takers.psiexams.com/linux/manage>

and login with their LF Account.
{% endhint %}

The candidate will be redirected (using SSO) to the PSI Dashboard, where you will see the Exam you have scheduled, in the "Manage" tab.

<figure><img src="https://530278514-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-M5QaeeC1mG9VndIpgJe%2Fuploads%2FskdN8U0lKisvvqCsO1oO%2FScheduled%20exam%20on%20PSI.png?alt=media&#x26;token=3dd626ea-64c0-4e69-af7f-fc2edca8338f" alt=""><figcaption></figcaption></figure>

## Launch The Exam

Click on the “Start My Test” Button, and you will be prompted to install Secure Browser/Launch Exam.

<figure><img src="https://530278514-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-M5QaeeC1mG9VndIpgJe%2Fuploads%2FkmpxfkAnF58fcu6mCRou%2FWhere%20to%20Launch%20on%20PSI.png?alt=media&#x26;token=bbbd4404-6d63-4057-9daf-349c8b274a0e" alt=""><figcaption></figcaption></figure>

{% hint style="info" %}

If you receive an error and are prompted to **uninstall** a previous version of the PSI Secure Browser - please refer to the information below:&#x20;

<https://helpdesk.psionline.com/hc/en-gb/articles/10742240104212-HOW-TO-UNINSTALL-PSI-BRIDGE-SECURE-BROWSER>
{% endhint %}

* This will download the latest version of PSI Secure Browser to your  machine (unless it's already detected)
* When download is complete, the candidate will be prompted to install the Secure Browser
* Once installed, the Secure Browser will open in a new tab and start the Self Check-In process

## Candidate Self Check-In Process

{% hint style="info" %}
If you want a better understanding of what to expect please review the [PSI Online Proctoring Experience video.](https://psi.wistia.com/medias/5kidxdd0ry)
{% endhint %}

* The Secure Browser will check for unauthorized hardware (e.g. dual monitors) or software applications and will prompt the candidate to take the necessary action.

* Agreement Screens: You will be prompted to accept the Linux Foundation Certification & Confidentiality Agreement (previously presented at purchase AND when you scheduled your exam)<br>

* Photo ID Capture: You will be prompted to upload a picture of a valid government-issued ID, with a signature. The ID must match the  the Verified Name, entered in the Exam Preparation Checklist <br>

* Photo Capture: You will be prompted to take a "selfie" which will be used to compare with the photo shown on your Government issued ID.

## Asset and Environment Review & Proctor Assignment:

![](https://530278514-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-M5QaeeC1mG9VndIpgJe%2Fuploads%2FK3C1h35p7nSf1Ds2n8Jx%2F6%20waiting%20for%20proctor.png?alt=media\&token=a9b66ef9-aacd-402e-b523-8c62b00175d2)

Once you submit all of the information requested you will be connected to the next available Check-In Specialist, who will review the information you submitted and ask you to perform a live scan of your testing environment (room and workspace).

If there are any issues with the assets you submitted, or with your testing environment the Check-in Specialist will provide instructions on how to correct the problem.&#x20;

When the Check-In Specialist approves your assets and confirms that your testing location meets the requirements outlined in our exam rules and policies, they will assign you to a proctor who will start exam  release process.

The Proctor cannot release the Exam until the Candidate has indicated that they have read, understood and accept these rules and policies as presented in the [The Linux Foundation Global Candidate Certification and Confidentiality Agreement](https://docs.linuxfoundation.org/global-agreement/).

{% hint style="info" %}
The wait time to get assigned to a Check-In Specialist **SHOULD NOT EXCEED** 15 minutes. Please use the **LIVE CHAT** button to connect with Technical Support if you have any issues.

**Non-US candidates SHOULD NOT need to call the numbers provided - please use the LIVE CHAT Feature**
{% endhint %}

## **Re-Launching the Exam in the event of a disconnect**

If the candidate is disconnected from the PSI Secure Browser during their scheduled exam time, they can re-launch their exam from the "Access" button in the PSI dashboard, or double-click on the "PSI Secure Browser" application (*which was installed on their machine  as part of the Secure Browser installation during check in).*&#x20;

The candidate will have to perform the self check-in process again, to reconnect with a proctor and resume their exam session.

**If you have any questions, please visit**[ **trainingsupport.linuxfoundation.org**](http://trainingsupport.linuxfoundation.org/)**.**&#x20;

{% hint style="warning" %}
The system does not offer a way to pause the exam timer or to add time back to the exam during connection loss events, and for this reason, we recommend that candidates test from the most robust and reliable network to sustain a connection for the duration of the exam.&#x20;
{% endhint %}

##

## **How to Un-Install PSI Secure Browser**

Once you’ve completed your exam with PSI,  we recommend that you uninstall the  PSI Secure Browser to ensure a fresh installation on your next attempt. &#x20;

For guidance on uninstalling the PSI Bridge Secure Browser, please consult the following link:&#x20;

<https://helpdesk.psionline.com/hc/en-gb/articles/10742240104212-HOW-TO-UNINSTALL-PSI-BRIDGE-SECURE-BROWSER>

## **PSI Bridge - FAQ**

Please review the [PSI FAQ Page](https://helpdesk.psionline.com/hc/en-gb/articles/4403283634708-FAQ-How-can-we-help-) for additional technical support information on the PSI Bridge Proctoring Platform.