Certification Exam Terms of Service

Terms of Service for Linux Foundation Certification Exams

This registration gives you eligibility to take the exam for which you registered (“Exam”) within 12 months of the registration date.

Refund Policy for Exam Registration Fees

You have up to three (3) business days following payment of exam registration fees to request a full refund on your exam registration fees.

If you have not yet scheduled an exam reservation, you may request a refund of exam registration fees by contacting Customer Support and providing your Linux Foundation ID (LFID) and the email address used to complete the purchase.

No refunds will be given for any requests made within 24 hours of a scheduled exam reservation. If you have a pending exam reservation, you must cancel the reservation at least 24 hours prior to the scheduled start time.

Once you have canceled the reservation, you will need to contact Customer Support to request a refund on the exam registration fees, and provide your Linux Foundation ID (LFID) and the email address used to complete the purchase.

Reschedule or Cancel an Exam Reservation

An exam reservation may be rescheduled or cancelled up to 24 hours before the start time of the exam. You will not be able to make changes to the exam reservation when 24 hours or less remain before the start time of the exam.

If you are a “No-Show” for your scheduled exam reservation, you forfeit the exam registration fees (no refund) and you will not be eligible for a free retake.

Retake Policy

One (1) free retake per Exam purchase will be granted in the event that a passing score is not achieved and Candidate has not otherwise been deemed ineligible for Certification or retake.

Unless otherwise indicated in the exam order, the free retake must be taken within 12 months of the date of the original Exam purchase.

For exam purchases made through an Authorized Training Partner, contact the specific Partner to check eligibility for a free retake.

For exam purchases marked as SINGLE-ATTEMPT or SINGLE, only a single attempt will be granted.