When you log in to https://openprofile.dev, the Home page is your default landing page. This is your starting point, offering a snapshot of your profile and recent activities.

On the Individual Dashboard, you can access Events, register for visa letters, raise travel funding requests, access your meeting details and host keys, manage your email IDs, training and certification, etc.

On this tab, you can view past events that you have already attended or that have expired.

The Email Management page helps you manage your emails more efficiently. Update your email addresses to stay connected with the Linux Foundation and LF-hosted projects.

Email Addresses feature is the standard feature available on the Email Management page.

The Home page is your default landing page. This is your starting point, offering a snapshot of your profile and recent activities.

The Home page also includes quick links or shortcuts to frequently used features and the LFX tools within your dashboard. These shortcuts can help you navigate more efficiently.

When you log in for the first time to any Linux Foundation-managed service that is protected with Single Sign On (SSO), you must create an account. To create an LF account, follow these steps:

1. Navigate to the LFX Platform and click CREATE LFX PROFILE (2) at the top right corner of the main menu. Alternatively, you can also click the Create Your LFX Profile (3) link from the page. If you already have an LF profile, click My LF Profile (1) to go to the next page.

1. On the SIGN IN page, click Create an account to create an LF account. If you already have an LF account, then enter your username or Email ID and password. Click SIGN IN to continue with your LF Account.

1. On the CREATE YOUR ACCOUNT page, enter your first name, last name, Email address, username, and password. Click the Create Account CTA button.

1. You will receive a verification link to verify your account on your email address. If you do not receive the email, click the Resend Email CTA button.

1. Check your inbox for mail from The Linux Foundation:Create Account email and open it. Click the Verify Email CTA button. Below is an example of the email you will receive.

1. Once you click on the link, you will be redirected to the Sign In page of the Linux Foundation service you are trying to access. Your email and password will be auto-populated from the account creation step.

1. Verify your information and click SIGN IN CTA button. You will be redirected to the Linux Foundation service you are trying to access.

Navigate to the top-right corner of the main navigation bar, and from the My Profile drop-down, click Logout.

About This Page

This page presents a data analytics dashboard highlighting my contributions to various open-source projects over a selected period.

It includes detailed metrics and visualizations to help understand the impact and scope of my involvement in the open-source community.

The Linux Foundation's SSO service provides secure access and protects the identities of all its community members. The Linux Foundation's SSO service secures systems and services like Events Registration, Training and Certifications, JIRA, Confluence, Crowdfunding, Mentorship, EasyCLA, Insights, and Security.

To create an account and log in, you need an email address. You can sign in using third-party authentication service providers such as Google, Facebook, GitHub, and LinkedIn.

What is the SSO Login Page?

When you log in to a program or a tool for a project, you will likely be asked to create your LF account.

The LF account you create will also allow you to authenticate using services like Google, LinkedIn, Facebook, and GitHub, in addition to your username and password.

For example, if you sign up for or log in to your mailing list via the Groups.io web portal, you will be asked to log in through the new SSO interface and create an LF account if you don't have one.

Why are we providing this service?

The SSO helps to secure your access to a service, whether it is registering for an event, subscribing to a mailing list, or accessing a community meeting or webinar.

In addition to increased security, it is also a greater convenience. Since you already use the identity provider for your common workflows, you have one less password to remember and can often sign in quickly, depending on the browser or client you are using.

How do I view emails associated with my LF Account?

You can view emails associated with your LF Account at your Individual Dashboard at .

On the Individual Dashboard, you can also:

• View which email addresses are associated with your LF Account

• View the username for your LF Account

• View the Identity Providers (IdPs) you have enabled

What happens if I have an issue?

If you're experiencing an issue, you can create a ticket that will be addressed by our product support team by navigating to:

Getting Started

Overview

Individual Dashboard is your self-service hub for all of your open-source activity. Build your personal community profile, manage credentials and contact details, display badges for completing certifications and other accomplishments, and enjoy a seamless login experience across the major systems used by the Linux Foundation projects.

For more information, visit our website.

Releases

Release notes for the Individual Dashboard and APIs can be found at .

After you log in to https://openprofile.dev, the Home page is your default landing page. This is your starting point, offering a snapshot of your profile and recent activities.

The Home page also includes quick links or shortcuts to frequently used features or sections within your dashboard. These shortcuts can help you navigate more efficiently.

As you explore your dashboard further, you can always return to the Home page by clicking on the Home option in the left navigation menu.

The Linux Foundation is a technology association of several companies that help scale open source projects. The Linux Foundation provides platforms to support the sustainability of the open source ecosystem by providing various services, events, and training.

What is LFX?

LFX is a suite of tools built by the Linux Foundation to facilitate every aspect of open source development. The toolkit operationalizes the organization’s proven methodology for transforming projects into category leaders, providing direct support to projects, and empowering open source developers to write better, more secure code and grow sustainable ecosystems.

Why was LFX created?

The world runs on open source, and projects need more than a version control or source control system to scale. The Linux Foundation has developed a proven methodology to transform projects into category leaders. LFX operationalizes this approach by providing a suite of tools designed to facilitate every aspect of open-source development.

Available tools include...

• provides complete visibility into project performance and ecosystem trends. Understand your contributor community and make informed decisions with our analytics and reporting tools.

• provides more visibility into your project's security by automatically monitoring thousands of open source repositories for possible vulnerabilities and weaknesses.

• is your self-service hub for all of your open source activity. Build your profile, manage your credentials and contact details, update your affiliations, and track your community participation all in one place.

Who can access the LFX Platform?

The LFX tools offer significant value to developers and sponsors of open source projects hosted by the Linux Foundation.

Benefits:

• Free Platform: The platform is free for open source projects.

• Additional Tools:

  • Crowdfunding provides essential resources for community projects.

  • Mentorship offers support to the broader open source community.

Getting Started:

If you're developing or supporting open source projects under the Linux Foundation:

• Access various useful tools by signing in with your LFID.

Start leveraging these resources to enhance your open source project today.

How do I get started using LFX for my project?

Log in to Project Control Center (PCC) using your Linux Foundation account and follow the step-by-step instructions. The application process takes just a few minutes, and then the LFX team will review your submission. You’ll receive communication from us once the project setup is completed.

Note: Only project maintainers or collaborators with administrative control can set up a project in LFX.

Can I add other maintainers to my project?

LFX supports one maintainer per project at this time. This user serves as the administrator of the project within the platform.

Your participation in open source training hosted by the Linux Foundation is automatically discovered. Your learning may be published on LFX Insights Community dashboards and your Organization dashboards, recognizing your efforts.

The section will display the following details:

• Training course name and date of enrollment.

• If you have not enrolled into trainings, the Take Advantages of Linux Foundation Training Programs CTA button navigates you to the Linux Foundation Training course catalogues.

• If your training enrollments are not displayed, for any reason, Click Request Addition to raise a support ticket to get your training enrollment added to your profile.

Follow these steps to reset your password:

1. On the Sign In page, click the Forgot Password?

The Individual Dashboard (also known as My Profile) is a self-service hub for all of your open source activity. Using the dashboard, you can:

• Build your personal community profile.

• Manage credentials and contact details.

• Display badges for completing certifications and other accomplishments.

You can use your GitHub login credentials to sign in to the protected Linux Foundation service instead of creating an LF account. The first time you sign in, you will enter your GitHub credentials to authenticate your GitHub account. Subsequent logins will not require you to enter the credentials⏤you will simply click the GitHub icon to sign in. This one-click approach simplifies your login process.

To Sign in with GitHub:

1. On the SSO login page, click on the GitHub icon to sign in with your GitHub account.

2. Enter your GitHub login credentials and click on Sign in

You can use your LinkedIn login credentials to sign in to the protected Linux Foundation service instead of creating an LF account. The first time you sign in, you will enter your LinkedIn credentials to authenticate your LinkedIn account. Subsequent logins will not require you to enter the credentials⏤you will simply click the LinkedIn icon to sign in. This one-click approach simplifies your login process.

To Sign in with LinkedIn:

1. On the SSO login page, click on the LinkedIn icon to sign in with your LinkedIn account.

2. Enter your LinkedIn login credentials, and click on

On the left navigation pane of the Individual Dashboard, you will see the Profile section. Navigating through the various options on this page will help you get acquainted with your dashboard.

Enhanced Profile Management Experience

Personalize Your Profile

Enhance your profile on our platform by highlighting your skills, achievements, and passions. Our easy-to-use profile management system enables you to:

1. Share Your Story: Write a compelling bio that highlights your background, experience, and contributions to the community.

You must sign in using your LF account credentials to access the Linux Foundation's tools. If you already have an LF account, use your credentials to sign in. If you just , follow these steps:

1. Enter your SSO account credentials on the Sign-In window and click SIGN IN.

1. The Single Sign-On service allows users to authenticate with social and external authentication providers instead of a username and a password.

Transactions

To view your transactions for all the purchases you made through the Linux Foundation:

1. Log into using your LF account, and from the left-side navigation pane, navigate to Purchases > Transactions.

To view your upcoming events, select the Upcoming tab.

Click Register to navigate to the page to explore events.

In this section, you can view the following event details:

• Event name

• Event location

1. To manage your profile, after signing in, select Manage Profile from My Profile dropdown.

2. For details on profile management, please see Individual Dashboard (MyProfile).

On the My Events page, you have the following tabs:

• Upcoming

• Past

• Visa Letters

Access the "Data Visibility" settings to customize who can view specific elements of your profile. You can adjust your privacy settings according to your preferences. your data will either be visible or hidden based on your preference.

When you connect to your LinkedIn account, your open source contributions are automatically affiliated, or you can manually populate your work history.

Your work history may be populated based on your profile. You need to connect and sync your LinkedIn account.

1. Click Add Position to add your work history manually.

2. Click Save.

After completing the GitHub integration, complete the Git integration.

1. On the INTEGRATIONS page, you will see all the connectors. Check for the Git connector.

The integration for Training and Certification (T&C) is already active, requiring no further setup.

This integration ensures that enrollments and certifications from Thought Industries, our Learning Management System (LMS), are automatically displayed under the projects section in CM.

1. Integration Setup: An integration has been established between Thought Industries and CM.

2. Data Transfer: T&C activities are sent from Thought Industries to CM using an API.

Follow these steps to complete LinkedIn integration:

1. On the INTEGRATIONS page, locate the LinkedIn integration.

2. Click Connect.

To access the Settings feature, follow these steps:

1. Log in to your Individual Dashboard.

2. Click on the Settings icon located on the left navigation pane.

3. Select the sub-feature you want to manage from the left-hand menu.

In the Purchases section, you can:

• Check the earned coupons that you have gained when you purchased any events, training, or certifications from the Linux Foundation.

• Earn reward points when you purchase any training and certification products. For every $1.00 spent on training and certification products, you earn 1 point. You need a minimum of 500 reward points to redeem a discount coupon.

• View the transactions related to the purchases you have made through the Linux Foundation.

• View the Individual Enrollments.

• Purchase a Linux.com email.

Project Control Center

Project Control Center (PCC) is a platform that allows project administrators to set up projects when they are associated with the Linux Foundation.

Project Control Center helps you get started quickly by providing all the support you need with self-service configuration for governance, membership, IT, developer and collaboration tools, documentation, and community roles.

You can read about PCC by visiting our website.

Project Control Center (PCC)

• Platform for project setup with the Linux Foundation

• Onboarding support for open source projects

• Self-service configuration for governance, IT, and collaboration tools

• Visit our website for more information

By integrating Hacker News with Community Data Platform, you can create a more engaging, informative, and collaborative environment for your users, setting your platform apart from others in the market.

Connect Hacker News

To connect Hacker News with CM, follow these steps:

1. On the INTEGRATIONS page, you will see all the connectors. Scroll down and check the Hacker News connector.

2. Click Connect.

1. On the pop-up window, you will see the following two different input options:

• Mentions are the name(s) of your company or community. The more holistic the selection, the better. However, please do not make it too broad not to pollute your workspace data.

• URLs are the different URLs that are relevant to your company and community. This could be your homepage, your app, or your GitHub repository.

Data tracked

Activities

• Posts that mention your community on Hacker News that got to the Top or Best categories (about 70% of the posts)

• (Nested) Comments on those posts

Historical import

• Only posts created on or after the 1st of December 2022 are guaranteed to be imported

Not tracked

• Any post that does not specifically mention your community

The Reports tab provides you an option to view Health Metrics related to your project.

Data integration helps the flow of data between systems, enabling you to access data from different sources within a Community Data platform, which will connect your project data sources to work together seamlessly within your community management tool.

Raise Visa letters and Travel Funding requests on the LF Events page

You must register for the event before raising a visa letter or a travel funding request.

1. From the left-side navigation pane, navigate to EVENTS>LF Events.

2. To view your upcoming events, select the Upcoming tab.

3. Click Register to navigate to the page and explore events.

On the Past Meetings tab, you can view past events that you have already attended or that have expired.

Apply for the new visa letter

Visa letters are required for events that involve international participants. These letters are official documentation to support visa applications, assisting attendees in obtaining the necessary travel documentation to enter the host country.

On the MY EVENTS page, click the Visa Letters tab. Click the New Letter Application CTA to access the application page.

Follow the procedure to complete the application and submit your application.

Raise your travel funding request

A travel funding request is a formal request made by an individual or group to a funding source, such as an employer or organization, to pay the expenses of attending an event, such as travel, accommodation, meals, and registration fees.

On the MY EVENTS page, click the Travel Funding tab. Click the New Funding Application CTA to access the application page. For a step-by-step procedure, see .

New Features, Updates, and Bug Fixes

This section provides you with a list of new features, updates, and bug fixes for this release.

New Features

The following list provides an overview of the new features implemented in this release:

• Visa Request: new visa request page is added.

• Travel Funding Request: new travel funding request page is added.

Updates

The following list provides new updates to the existing features:

• The Visa letter request application flow is integrated.

• The travel funding form is integrated.

Bug Fixes

The following list provides you with the bug fixes that are applied in this release:

Known Issues

NA

Support Information

You can visit the following links for more information on Individual Dashboard:

The Coupons section provides a list of training, certifications, or events for which you are eligible to claim coupons using the coupon codes.

You can use these coupon codes by redeeming the reward points.

This section provides details of the training, certifications, events, discounts, and reward points you can redeem.

Earned Coupons

Earned coupons allow you to claim a discount for training, certifications, and events. You are eligible for earned coupons:

• If you have previously registered for any event or purchased any training or certifications from the Linux Foundation, For example, if you have registered for an event, say the Cloud Native conference, you will receive an earned coupon for that.

• If you have purchased any training and certification products. You earn 1 point for every $1 spent on training and certification products. You can redeem a coupon by using these reward points.

Claim the earned coupon:

1. Log in to using your LF account, and from the left-side navigation pane, navigate to Purchases > Coupons.

2. The Redeemable Coupons section appears with the list of training and certifications for which you are eligible to claim the coupon code. Click the Redeem with 500 Points CTA.

3. A pop-up message appears. Click Claim Code.

1. Copy the discount code and paste it at checkout on the .

From the right-side pane of the window, you can view the badges that you have earned and your skill sets.

1. Badges

The Badges pane shows the digital community badges that you have earned. Your expertise may be published on LFX Insights Community Dashboards and Organization Dashboards, recognizing your efforts.

Digital badges are generated from the following sources:

• For the Linux Foundation Certifications, you have successfully passed.

• For speaking engagements at various Linux Foundation Events or participation in program committees for these events.

• Individual enrollments in projects.

Note: For more information, see

2. Skills

Using this section, you can highlight your skills in open source and also become a mentor for people who want to follow you and learn from you. Your expertise may be published on LFX Insights and LFX Mentorship, recognizing your efforts.

Add or Remove Skills

To add or remove your skill sets:

1. Log in to .

2. From the right-side pane of the window, scroll down to the Skills section and click icon.

3. On the Skills subpage, click +Add Another Skill, type your skill set in the search box, and select the skills from the displayed list.

4. To remove or edit a skill set, click the pencil icon, and then click the cross mark next to an added skill.

3. On the Skills subpage, enter your skill set and select the skill from the displayed list.

4. Click +Add Another Skill to add another skill to the list.

The Settings feature of your Individual Dashboard allows you to manage your account information and preferences. The feature includes the following sub-features:

Basic Information

You can view and edit your basic account information such as name, email address, phone number, current organization, and address.

Reset your password

1. Go to Settings>Password to change your current password.

2. If you forgot your password, click Send Password Reset Link CTA to receive a reset link to your preferred email address.

Add your Email Addresses

The Email Management page helps you manage your emails more efficiently.

1. Go to Settings>Email Management to add your primary email address and emails for meeting invitations.

For more information, see .

Update your work history

When you connect to your LinkedIn account, your open source contributions are automatically affiliated, or you can manually populate your work history.

Your work history may be populated based on your profile. You need to connect and sync your LinkedIn account.

1. Go to Settings>My Work History page to add your work experience.

Manage your Profile Visibility

This sub-feature allows you to control the visibility of your profile to other users. For more information, see .

What is Community Data platform?

Customer Data Platform (CDP) tool collects and stores customer data from across the communities in a single database for data unification, identity resolution, analysis, and activation.

By utilizing this tool, we can effectively identify key contributors and organizations, facilitating more efficient community support.

Key points:

• It consolidates developers' touchpoints with a company or brand.

• It captures data from community platforms, product channels, and commercial channels.

• The data is cleaned, and profiles are matched across platforms and enriched with third-party data.

• The platform provides a unified 360-degree view of developers' engagement, their companies, and their customer journey.

Why Community Data Platform?

• Data-Driven Insights: CDP provides comprehensive analytics for a clear understanding of community engagement and contributor behavior across multiple platforms

• Efficient Management: Simplifies complex data, aiding in decision-making and efficient community management and support

• Contributor and Organization Identification: Identifies not only key individual contributors but also top-contributing organizations, recognizing where most active participants are affiliated

Better data helps us better support our community members!

To get started for free, .

To apply for the new fund requests, follow these steps:

1. On the LF Events > MY EVENTS page, click the Travel Funding tab. Click the New Funding Application CTA to access the application page.

2. On the Travel Funding Application page, scroll down and select the Community Event. Click Next Step.

1. On the Terms and Conditions page, read the terms and conditions for the visa application and click I agree.

1. On the About Me page, fill out the following information to complete the application:

1. Click Next Step.

2. On the Expenses page, fill in your expense details and submit the application.

This page presents a data analytics dashboard highlighting my contributions to various open-source projects over a selected period.

It includes detailed metrics and visualizations to help understand the impact and scope of my involvement in the open-source community.

Analyze the dashboard

How to Analyze Your Contributions on the Insights Dashboard

Follow these steps to analyze your contributions to open-source projects using the Insights dashboard:

1. Select a Project: At the top of the dashboard, select the project you want to analyze from the drop-down. By default, metrics are displayed for ALL Projects.

2. Choose a Period: Next to the project dropdown, you can select the period for which you want the data to be analyzed.

Overview Section

This section gives you a broad perspective on your contributions.

• Contributions Trend: This graph displays the number of contributions you've made during the selected period, along with the total commits per active day. This metric helps in evaluating your activity and consistency.

• Productivity Metrics: Under this category, you will see the data on your overall contribution, including total commits, issues raised, pull requests, and lines of code. This information is key to understanding what and how much you contribute.

Details Section

Dive deeper into specifics with these metrics:

1. Projects We Contribute Code To: Here, you can see a detailed breakdown of your contributions to various projects.

2. Work Time Distribution: This metric shows how your contributions are distributed over time, allowing you to understand your work patterns better and plan your participation in projects more effectively.

Major Open Source Projects

The dashboard lists the two most popular open source projects with the maximum contributions. If you want, you can contribute to these projects.

By following these steps and analyzing the provided metrics, you can gain valuable insights into your open-source project contributions, identify areas for improvement, and better plan your future involvement.

To view the roles you hold or have been elected to as an active member of the open-source community, follow these steps:

1. Log in to https://openprofile.dev

2. Scroll down to the Community Roles section.

The Community Roles are populated automatically based on the individual's assigned roles in different project communities. You can view the following information for each role:

• Project Name for which you have the role

• Committee Name

• Role names, such as Lead, Chair, LF Staff, and so on

• Start and end date associated with the role

If you are a point of contact on behalf of your company, which is a partner of the Linux Foundation and its projects, then your role in the context of your employer's participation in the project is also displayed. These roles are assigned by your company administrator during the membership enrollment process.

This section displays the Linux Foundation certifications that you have acquired after successfully completing the certification programs.

Your open source industry certifications issued by the Linux Foundation are automatically discovered. Your expertise may be published on LFX Insights Community dashboards and your Organization dashboards, recognizing your efforts.

You can view the certifications you have completed.

1. Log in to

2. To view completed certifications, scroll down to the Linux Foundation & Project Issued Certifications section. If your certification names are not displaying, click Request Addition to submit a ticket to get it added on your profile page.

You can use your Gmail login to access the protected Linux Foundation service. The first time, you'll enter your Gmail credentials to authenticate your Google account. Afterward, you can simply click the Google icon to sign in, streamlining the login process.

To Sign in with Google

1. On the SSO Sign In page, click on the Google icon to sign in with your Google account.

2. Enter your email address and click Next.

3. Enter your password and click Next.

4. If you don't have an LF Account associated with the email address you're using, you will be navigated to Create your LF Account page.

5. Enter your username, and click on the Create Account CTA button. You will be redirected to the Linux Foundation service page that you are trying to access.

This section lets you add or update an open-source event that you attended as a speaker. You can add any open-source events outside of the Linux Foundation as well. Adding your speaking experience greatly enhances your profile in the open-source community.

To add an event that you attended as a speaker, follow these steps:

1. Click icon to Add Speaking Experience.

2. Provide event details such as title, date of the event, presentation file, and youtube URL if there is any, and click Submit.

The following screen is displayed when you add one or more events that you attended as a speaker. You can edit or delete an event by clicking the edit (pencil icon) or delete icon on the event name.

1. On the INTEGRATIONS page, you will see all the connectors. Scroll down and check the Gerrit connector.

2. Click Connect.
3. On the pop-up window, enter the following details to connect the remote URL to the Gerrit repository that you want to connect to:

• Enter your Organization's URL

• Enter your project name

• Enter your Username

• Enter project key

1. Click Connect.
2. Verify Gerrit is connected

Activities Collected:

• Change sets and change set comments

• Patch sets and patch set comments

1. On the INTEGRATIONS page, you will see all the connectors. Scroll down and check the Groups.io connector.

2. Click Connect.

1. In the pop-up window, you must authenticate the groups.io account you want to connect to. This secure login process ensures that users are verified and authorized to access the system.

1. Enter the Email ID and the password, and click Verify Account.

1. After verification, you can connect to both groups and subgroups under Connect groups.

   • To connect a group, write down the name of the group.

   • To connect a subgroup, write down the group name, followed by +, followed by the subgroup name. E.g. groupName+subGroupName

2. Click Connect.

1. Verify if the groups.io integration is successfully completed on the Integration page.

Activities Collected:

• Messages/emails

• A member joining and leaving mailing groups

1. Change Password

To change your Linux Foundation password, follow these steps:

1. Log in to https://openprofile.dev.

2. From the left-side navigation pane, click the arrow to expand and navigate to Settings > Password.

3. Provide details in the respective fields, and click Save.

2. Forgot Your Password?

1. Click Send Password Reset Link from the right side of the window to receive the reset link in your registered email address that you provided while creating your account.

2. Go to your email address, and click the Reset Password CTA button in the email that you have received from The Linux Foundation.

3. Provide details in the respective fields, and click Submit.

To use the Community Data Platform interface, follow these steps:

1. Open your browser and visit the Community Data Platform URL. Sign in with your credentials.

2. You will be redirected to My Project Groups in CM.

3. On the My Project Groups, you can see your project groups. If you don't see your project, raise a support ticket on the

Privacy Matters To Us: Only Linux Foundation employees will have access to LFX Community Data Platform.

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Manage your project settings

1. On the project group card, click Settings CTA.

2. On the Manage Projects page, you can either scroll down or use the search box to see the projects listed under your project group.

Manage Integrations

1. Select the project for which you want to integrate the data sources.

2. Click Manage Integrations CTA.

3. On the INTEGRATIONS page, select the data source that you want to integrate and follow the steps.

View Project(s) group page

1. On the project group card, click Project(s) CTA.

1. On the INTEGRATIONS page, you will see all the connectors. Scroll down and check the Confluence connector.

2. Click Connect.

1. On the pop-up window, enter the following details to connect the remote URL to the Confluence repository that you want to connect to:

1. Click Connect.

2. Verify if the confluence integration is completed on the Integration page.

Activities Collected:

• Page created and updated

• Comments

• Attachments

On the Project Groups page, you can see all the onboarded project groups and your project groups.

It is designed to give you a quick overview of your projects and help you navigate the tool easily.

Explore Projects

On the Project Groups page, you will see the following tabs:

Explore Project Details

After selecting the project, you will be directed to its dedicated page or details within the tool. Here, you can view information, manage integrations, access data, and perform various actions related to that project.

Select Project Group

1. On the top left corner of the home page, you will find a search box labeled Select project group.

2. Start typing the name of the project you are looking for into the search box.

3. As you type, the tool will begin displaying a list of suggested projects that match your search query.

4. Once you see the desired project in the search suggestions, click on its name. The tool will either directly open that project or take you to its specific page or details within the tool's interface.

Your ideas matter! Click anywhere on the Feedback card on the Individual Dashboard to share your thoughts and suggestions.

Help us shape the future of our community by providing your valuable feedback.

Quick Start Guide:

1. Click: Tap anywhere on the Feedback card to get started.

2. Share: On the page, click the Submit idea CTA to tell us your ideas, suggestions, or feedback.

3. Submit: Enter your email address and click the Submit button to share your thoughts!

Your input helps in our growth and helps us make your experience even better. Join us in making a difference!

Thank you for being a crucial part of our community's journey!

The purchase feature is designed to enhance your experience by allowing you to view training coupons and transactions, purchase subscriptions, and enroll as an individual supporter. Here's how you can navigate through it:

View Training Coupons

1. Click the Purchase> Coupons feature in the left navigation.

2. In My Rewards, you can view all your training coupons.

Check Your Transactions

1. Under the Purchase feature, go to the Transactions tab.

2. Here, you can see a comprehensive history of all your transactions.

Buy Email Subscriptions

1. You will find a section for Email Subscriptions within the Purchase feature.

2. Click on this section and follow the prompts to purchase a subscription to emails.

Enroll as an Individual Supporter

1. In the Purchase feature, look for the Enroll as an Individual Supporter section.

2. Click on this section and follow the instructions to enroll and show your support for the community.

Code Contributions provides you with the health metrics related to the code contributions. It provides the following details, such as:

• Total number of contributors to the project

• Total number of new contributors to the project

• All Time Contributors chart provides the total number of committers, maintainers, and reviewers.

In open source projects, the roles of committer, reviewer, and maintainer are crucial for the project. Here are the short definitions of each role, along with examples to help users understand:

Committers

Committer: An individual granted the privilege to directly modify a project's codebase. They have the authority to commit code changes to the project repository.

Example: In the Apache Software Foundation projects, committers are individuals who have demonstrated a commitment to the project and have been granted write access to the project's code repository. They are responsible for reviewing and committing code changes.

Reviewer:

An individual who is responsible for reviewing code changes submitted by contributors. Reviewers provide feedback, suggestions, and approval before changes are merged into the codebase.

Example: In the GitHub platform, project maintainers often assign reviewers to pull requests submitted by contributors. Reviewers examine the code changes, test them, and provide feedback to ensure code quality and adherence to project standards before merging.

Maintainer:

A maintainer is an individual who oversees the overall health and direction of the project. Maintainers are responsible for coordinating contributions, managing releases, and ensuring the project's long-term sustainability.

Example: Maintainers have the final say on which changes are accepted into the project and are responsible for guiding its development roadmap.

New Contributors

In the context of open source projects, new contributors are individuals who make their code contributions for the first time within the selected period. They are developers who are new to the project and community and are looking to make their first contributions to the project's codebase.

High-RiskThis widget displays the total outstanding balance owed by members, categorized into two risk levels:

• High Risk: Amount overdue for more than 89 days, including members who haven't renewed.

• Medium Risk: Amount overdue between 1 and 89 days.

Explore more

How to Utilize the "Explore More" Feature for Outstanding Balances

1. Click the Explore More Call-to-Action (CTA) to access the detailed Outstanding Balance page.

2. On the Outstanding Balance page, you will find the Memberships at Risk list, showcasing all members with overdue payments categorized by risk level.

3. To filter and view only High Risk Members:

By following these steps, you can effectively manage and prioritize outreach to members based on the risk level of their outstanding balances.

Overview

Health metrics for open source projects are crucial for assessing their well-being, performance, and sustainability. These metrics assist stakeholders in gauging community engagement, activity levels, and the overall project environment.

The following are the main objectives of this feature:

• Provide visibility to the projects on areas to improve as per the OSS best practices guidelines for project setup.

• Monitor the project's health and take immediate action when the same starts deteriorating.

• Act as a checklist for the projects when they are ready to graduate.

Step-by-Step Guide to Utilize Health Metrics

Accessing Health Metrics

To access the Health Metrics report, perform the following steps:

1. Log in to your PCC account.

2. Search for the required project.

3. Click the 'Reports' tab.

4. Select Health Metrics to view the project's health report.

The Membership Churn metric tracks the rate of members who have stopped their membership for your project within the selected period.

Key Metrics

Member Churn Rate

This percentage indicates the proportion of members who stopped their subscription or membership compared to the total number of members in a specific period. A lower churn rate is generally desirable.

Membership Value Lost

This represents the estimated value lost due to member churn. It calculates the financial impact of members discontinuing their subscriptions or memberships.

Membership Lost

This chart illustrates the churn rate across different membership tiers such as platinum, gold, and silver. The vertical bar chart highlights, which membership tiers are experiencing higher levels of churn, providing insights into where improvements can be made to retain members and reduce overall membership value lost.

Explore More

Click Explore More CTA to navigate to the detailed dedicated page where you can see the specific factors contributing to membership churn, view historical trends, and analyze patterns over time.

Get your questions answered simply by reading the documentation, or get help by creating a ticket with the Linux Foundation support team.

1. At the bottom of the Sign-in page, you will see two options:

1. Click Contact Us to navigate the product support page to create a ticket with the Linux Foundation support team.

1. Complete the form and click Send. You will receive a confirmation email with your ticket number and request description.

2. Click Read Documentation to read the user documentation.

You can purchase a lifetime Linux.com email alias if you are an active individual supporter. For more information on individual supporters, see Individual Supporter web page.

To purchase the Linux.com email alias:

1. Log in to https://openprofile.dev.

2. From the left-side navigation pane, navigate to ABOUT ME > Email Management > Linux.com Email.

3. Click Purchase Email.

4. On the page, you will be navigated to Lifetime Linux.com Email Alias Add-On form if you are enrolled in the Individual Supporter program. You need to enroll in the Individual Supporter Program before you can purchase a Linux.com email alias.

3. After you have completed the transaction, go to your account on My Profile Dashboard and navigate to ABOUT ME > Email Management > Linux.com Email page to request the linux.com alias and add the forwarding email address.

We are all aware that an open source maintainer's work is important to the success of our open source projects. When the code is not resolved, they resolve it. Similarly, when the code is not reviewed, they review it. Maintainers are the maestros of an open source opera.

It is reasonable that our maintainers are acknowledged and valued. As a result, LFX has added support for maintainer Credly badges on the Individual Dashboard.

For our maintainers, the process is simple. Follow these simple steps:

1. Access your LFX profile

Navigate to the Individual Dashboard, and sign in using your LF account.

2. Connect your GitHub identity to your LFX Profile

Maintainer badges are verified through your GitHub identities, so ensure your GitHub identities are connected to your LFX Profile. For more information, see .

3. Congratulations! Enjoy your badge

Congratulations, that's all! We will now verify that you are a maintainer by cross-checking your project's maintainer documentation on the back end. Our maintainer badge validation process takes 7 days. You will be notified.

Supported projects include individual annual memberships.

You can view the projects that you support by enrolling as an individual supporter.

1. Log in to https://openprofile.dev

2. Scroll down to the Supported Projects section.

It displays the project name and the date when you enrolled as an individual supporter.

The Cvent integration already enabled and requiring no additional configuration, facilitates the automatic appearance of events from Cvent under the projects in CM.

This is achieved through a series of steps involving data transfer from Cvent to LFX and, subsequently, from LFX to CM via an API.

Steps

1. Data Transfer from Cvent to LFX: Cvent sends event data to LFX.

2. Integration between LFX and CM: An integration has been established between LFX and CM.

3. Data Push to CM: The integration pushes these events from LFX to CM through an API.

4. Data Appearance in CM: The event data, which includes details such as attendees’ or speakers’ names, the name of the event, and the date of the registration, automatically appears under the projects in CM.

Mailing Lists: A useful tool for sharing information with groups, often used for newsletters, announcements, and discussions. They help distribute information quickly and engage people.

This graph shows the growth of a company’s email mailing list over the selected period. The y-axis shows the number of New subscribers and the total subscribers, while the x-axis shows time. Here are the metrics displayed in the graph:

• Mailing Lists: It shows the number of active mailing lists associated with the project per the selected period.

• New Subscribers: This is the number of people signed up for the company’s email mailing list in a month. Hover over the bar chart to see the new subscribers for that month. For instance, In August, there were 4 new subscribers.

• Total Subscribers: This is the total number of people signed up for the company’s email mailing list. Hover over the line chart to see the total number.

By integrating Dev to CM, you can track your organization's dev community posts and also comments from specific dev users.

Connect DEV

To connect Dev with CM, follow these steps:

1. On the INTEGRATIONS page, you will see all the connectors. Scroll down and check the DEV connector.

2. Click Connect.

3. On the pop-up window, enter the following details:

   1. API Key: Create a new API key in your DEV account's page. Enter it in on the pop-up window.

   2. Track organization articles: To track the organization's articles, Copy the slug (dev.to/slug) from the organization and enter it. For example: To track comments from articles, you have to insert crowddotdev.
4. Click Connect.

Data Tracked

Activities

• (Nested) Comments on all articles published by selected DEV organizations or users

Historical import

• No limit

Not tracked

• Follows of organizations/users

Release date: 31 January 2023

New Features, Updates, and Bug Fixes

This section provides you with a list of new features, updates, and bug fixes for this release.

This section displays your contribution history to the open source projects, depending upon the configuration (the technical account you have connected). If you have not connected any of the accounts, it displays the options to connect. Click Connect to GitHub or Connect to LinkedIn to connect to the respective accounts.

For the configured or connected Git accounts, this section shows:

You can update your profile information, such as basic information, affiliations, and identities.

Update Basic Information

To change your basic information, such as name, email address, postal address, and so on:

1. Log in to

2. From the left-side navigation pane, click the arrow to expand, and navigate to Settings > Basic Information.

Get organized and boost productivity with our Meetings Hub! See what’s coming up and review past meetings with notes and recordings—all in one place.

Maximize efficiency, elevate collaboration, and stay ahead with easy access to crucial meeting details.

One super exciting feature that you will find here is the notification of upcoming meetings and the Join Meeting CTA. This ensures that you never miss an important meeting.

1. Ensure that your maintainer list is up to date in community management.

1. Currently, LF Project Administrators can gain access to community management in our new version of . To gain access, create a support ticket and provide the following details:

To correct your date of birth or passport number after submitting the visa letter application, please follow these instructions:

1. On the Visa Letters page, click the application that you want to edit.

2. On the next page, click to edit the passport number and DOB.

3. After updating, click OK.

You can manage your profile visibility by making your achievements, such as basic information, technical contributions, etc. You can keep all your profile information private or public based on your choice.

To manage profile visibility:

1. Log in to .

2. From the left side navigation pane, click the arrow

Short Description

Stack Overflow is a popular Q&A platform for developers to ask and answer questions about programming, software development, and more. Integrating Stack Overflow with your community management portal allows you to track relevant discussions, identify trending topics, and enhance your community engagement.

To integrate Stack Overflow, follow these steps:

1. On the INTEGRATIONS page, you will see all the connectors. Scroll down and check the

1. On the INTEGRATIONS page, locate the X/Twitter integration.

2. Click Connect.

1. On the pop-up window, click Authorize App CTA.

Board Meeting Participation is recorded at 100% for an organization when at least one of its eligible members attends the meeting. In this metric, only voting representatives are considered eligible. The calculation considers all past board meetings held within the current year.

Board Meeting Participation provides the following details:

• Total number of meetings attended

• Percentage of meeting attendance

Net Promoter Score (NPS)

Net Promoter Score (NPS) is an index ranging from -100 to 100 that measures the willingness of customers to recommend a company's products or services to others. This metric is a reliable indicator of customer satisfaction with a company's product or service and their allegiance to the brand.

How to Calculate NPS

The score is calculated by taking the difference between the percentage of promoters and the percentage of detractors, using the following formula:

An NPS score between 30 to 100 is generally considered excellent and indicates that a company has far more promoters than demoters.

The Events dashboard in the LFX PCC provides an overview of your project's event-related metrics, including upcoming events, sponsorship details, and registration statistics.

The Events charts provide the following details:

• Total events bar graph

• Total event sponsorship

1. On the INTEGRATIONS page, locate the Discord integration.

2. Click Connect.

Training and Certification provides you with the health metrics for the Training and Certification with respect to enrollment and revenue.

You need to use the toggle button to view details related to Enrollment and Revenue.

The Training and Certification charts provide the following details related to enrollment:

• Enrollment goal chart

• Total number of Instructor-led

The Marketing Metrics Dashboard captures key marketing activities and social media engagement metrics. This guide will help you interpret the metrics displayed in the attached screenshot.

Dashboard Sections

The dashboard is divided into three main sections:

1. Campaigns

1. On the INTEGRATIONS page, locate the Reddit integration.

2. Click Connect.

1. On the pop-up window, enter community subreddit name and CM will automatically check if subreddit name exists

You will need the meeting link and host key provided in the invitation to join as a host. The following steps help you through the process of joining a meeting as a host that you have been invited to and assigned the host role.

For more information about meeting management in PCC, see Meetings.

Prerequisites:

• You must have been invited to the meeting and assigned the host role.

• You must have valid credentials to log in to the Individual Dashboard.

Steps

1. Open the meeting invitation.

1. On the Individual Dashboard Home page, you will see all the upcoming meetings under Activities.

2. Click View More to see the meeting details, such as the meeting link, meeting ID, host key, etc.

3. Alternatively, you can visit Meetings>MY Meetings> Upcoming Meetings from the left navigation to see the details of upcoming meetings.

2. Join the Meeting and Claim as a host

1. Look for the Meeting Link within the meeting details.

2. Click on the link to open the meeting in your web browser or preferred meeting application.

3. You will be prompted to join the meeting.

On this page, you can add all your email addresses that help identify all your technical contributions. You can customize your email settings for different purposes, such as login and basic communication, as well as meeting invitations.

Add an Email address

Follow these steps to add your email addresses:

1. Navigate to Settings > Email Management.

2. On the EMAIL MANAGEMENT page, enter your email address in the text box and click Add.

1. After adding your email address, you will receive a verification notification on your email address.

2. Once you verify your email address, it will be displayed on this page.

Manage your communication preferences

Follow this step-by-step procedure to efficiently manage your email preferences:

1. On the EMAIL MANAGEMENT page, you will see a list of email addresses associated with your account.

1. Click on the radio button next to the chosen email address for Meeting Invitations. A checkmark should appear, indicating your selection.

1. After selecting your preferences, you will receive the following email at your preferred email address.

1. To change your primary email, repeat the above steps.

Delete your Email address

1. To delete your email address, click Delete next to the chosen email address.

1. On the pop-up window, click the Delete button.

Troubleshooting

If you encounter any issues or do not receive the expected emails, ensure the chosen email addresses are valid and properly configured. If you still face the same problem, contact the .

The Individual Enrollments page of the individual dashboard lets you view and manage your individual subscriptions as a user. By enrolling as an individual member or supporter, you show support for the Linux Foundation and its projects.

Why you should enroll:

• Get big discounts on certification, training, and events.

• Individual membership in the Linux Foundation saves you $100 off certification examinations, which you can utilize once.

To view all individual projects that are available to enroll in as an individual:

1. Log in to .

2. From the left navigation pane, navigate to Purchases> Individual Enrollments.

3. From the list of the available projects , click Enroll as an Invidual Supporter CTA to enroll.

1. On the Member Enrollment page, enter you contact details and click Next.

1. On the next page, enter your oder details and payment information.

2. confirm your purchase.

For each project, you can have one of the below individual status:

Not Enrolled

If you have never enrolled in that certain project. You can take the step and enroll from this page.

Enrolled and Expired

If your enrollment have been expired, and you didn't renew it. You can take the step and renew from this page.

Enrolled and Expiring Soon

If your enrollment will expire within 30 days, and you have disabled the Auto renew. You can activate the auto renew from this page to ensure the continues of your membership and its benefits.

Enrolled and Active

If your enrollment is active and the auto renew is enabled.

In this case you will have your membership to be renewed automatically.

3. Auto Renew:

Auto renew is a toggle to enable or disable the yearly automatic renewal on your behalf.

Enabling the auto renew, will automatically renew your next cycle before it will be expired in 1 day.

Disabling the auto renew, allow you to renew manually.

6. To view all individual projects that you have enrolled in from my profile.

Connect GitHub

Follow these steps to integrate GitHub:

1. On the home page, search for the project group.

2. On the project card, click Settings.

1. On the page, scroll down to see the listed projects.

2. Select the project, and click Manage Integrations CTA.

1. On the INTEGRATIONS page, you will see all the connectors. Check the GitHub connector.

2. Click Connect.

3. On the pop-up window, select your organization and the repositories that you want to connect.

   1. If you are a GitHub admin, click the

1. On the GitHub page, install LFX CM to connect project repositories for the data integration.

2. Once you complete the integration, the data will start syncing from the connected repositories.

3. After GitHub is connected, hover over (1) to see the list of repositories.

1. Add each of these repositories to their associated project under integration.

Activities Collected:

• Stars/Un-stars

• Forks

• Issues

• Pull requests

What is a Tux Rewards membership?

Tux Rewards Membership is our loyalty program that rewards you for purchasing training and certification from us! There is no fee, and it’s easy to join! You earn 1 point for every $1 spent with us, up to 500 per day. 500 points earn you a 50% off coupon code to be used toward (1) one course, certification exam, bundle, or boot camp.

My Meetings provides you with a list of upcoming and past meetings. My Meetings also allows you to view past meeting recordings and transcript copies of the meetings.

You can view meetings in List View and Calendar View.

Accessing My Meetings

You can access My Meetings from the Individual Dashboard.

To access My Meetings, follow these steps:

Community Data Platform is simplifying complex data for better decision-making. It tracks contributor interactions across platforms like GitHub, Git, Groups.io, and Twitter, providing analytics-driven insights and identifying key contributors and organizations for effective community support.

To get started, refer to this quick start guide.

Sign in to the CDP Application

Slack integration tracks the following activities:

Follow these steps to integrate Slack:

1. On the INTEGRATIONS page, locate the Slack integration.

2. Click Connect.

The Linux Foundation’s Travel Fund is intended to enable open-source developers and community members to attend events that they would otherwise be unable to attend due to a lack of funding.

We emphasize funding applicants who are from historically underrepresented or untapped groups and/or those of lower socioeconomic status.

We receive approximately 1,000 requests for funding each year. To maximize our spending, travel fund assistance may only be used for:

• Coach airfare tickets.

• Accommodations (The dates of the event plus one night prior are eligible for reimbursement).

• Ground transportation to and from the airport.

The Linux Foundation is committed to using funds to assist as many people as possible. To achieve this goal:

• We are often unable to fund the same person for multiple events within a single year.

• Travel funding requests with lower costs are more likely to be approved.

• We typically do not fund the same person two years in a row.

• Funding decisions are final. Reapplying for the same event after a denial does not increase your chances of approval.

To apply for the new fund requests, follow these steps:

1. Navigate to the login page.

2. Enter your login credentials and sign in. For more information, see the page. If your login credentials are correct, you will be directed to the main dashboard or home page.

3. From the left-side navigation pane, navigate to EVENTS>LF Events.

5. On the Travel Funding Application page, scroll down and check the event that you want to attend. Click the Select button to choose the event. After selecting the event, click Next.

6. On the Terms and Conditions page, read the terms and conditions for the travel funding application and click I Agree button.

• Click the Cancel button if you want to cancel your new travel fund application.

• Click the Previous Step button to go back to the event selection page.

• For questions, please contact .

Applying for CNCF/PyTorch Events

7. On the About Me page, fill out the following information to complete the application. Click Next Step.

• First and Last Name: Enter your first and last name.

• Email Address and Company: Enter your email address and the company name.

• Link to your LinkedIn, personal website, or GitHub page.

• Enter you GitHub Id.

• Select the CNCF specific details from the dropdown. Select Yes if you received travel funding from CNCF in the past 12 months.

• Enter the following details that are specific to CNCF events and click Next Step.

• When Applying for PyTorch event, you need to enter the following additional detail.

8. On the Expenses, fill in your expense details and Submit Application.

Travel Fund Request Status

Once you submit your request, you can see your application status on the Travel Funding page. \

Once your request is approved by the event team, you can see the status change as Approved on the Travel Funding page.

On the left navigation pane of the individual dashboard, you will see the Profile section. Navigating through the various options on this page will help you get acquainted with your Individual Dashboard.

1. My Profile

The My Profile section provides details, such as your name, profile image, your organization's name, your role in the organization, an introduction about you, and technical and social accounts that are highlighted if you have connected any of them with your Linux Foundation account.

Visa letters are needed for events with international participants. They provide official documentation to support visa applications, helping attendees obtain travel documentation to enter the host country.

Providing visa letters helps expedite the visa application procedure and ensures that event attendees receive the required travel documents to enter the host country.

To apply for the new visa letter, follow these steps:

What is PCC?

Project Control Center (PCC) is a platform designed to help project administrators set up and manage open source projects associated with the Linux Foundation.

It provides a self-service configuration for various aspects of project operations, including governance, membership, IT, collaboration tools, documentation, and community roles.

With PCC, project administrators can automate project operations, reduce turnaround time, and increase productivity. The platform offers a range of features and tools to streamline project setup and management, making it easier to focus on core project activities.

What types of access levels is CDP supporting?

CDP supports 3 access levels to accommodate different roles and responsibilities within a community:

• Admin Access: Full control over all projects, including the ability to manage settings, add/edit integrations, and edit contributors for all projects. Admins can also merge contributors and organizations in the Community Data Platform (CDP).

• CDP Manager Access: Ability to manage settings, add/edit integrations, and edit contributors for one or a limited number of projects. This role includes "read-only" permissions to view and explore contributors, organizations, and activity/contribution data for all projects. These users cannot merge contributors and organizations.

• Viewer Access: Allows users to view contributor, organization, and activity/contribution data with "read-only" permissions for all projects.

How is access control working for CDP?

CDP uses the same Single Sign-On (SSO) system as other LFX products. A valid LF Account grants access to CDP and access to a project in PCC automatically gives access to the same project in CDP. This integration ensures a seamless user experience across LFX platforms.

I want to give access to the Community Data Platform to my peers, what is the process to give access?

Contact the Support team and specify which project your peers need access to, along with their email and LF Account.

Which permissions do I need to onboard the data source in the Community Data Platform?

To onboard a data source into the Community Data Platform, you need CDP Manager Access within the Community Data Platform for managing the onboarding process, along with admin-level permissions for the data source you're integrating. For example, GitHub Onboarding requires Admin access to your GitHub organization because the onboarding process involves installing the CDP GitHub application, which is essential for CDP to collect data from GitHub.

What steps should I take if I don't have access to necessary tools like LinkedIn, GitHub, Slack, etc., for onboarding data?

If you lack access to a required tool or platform for integration:

• Find someone who has the necessary access and request that they give you admin rights.

• Alternatively, you can reach out to the Community Data Platform Support team and ask for temporary access for the person who has the needed access. This will enable them to log in to the Community Data Platform and set up the integration.

What should I do if I can't view or edit integrations for my projects when I log in?

If you're experiencing issues with project permissions, such as not being able to see or edit integrations, contact the Support team for assistance.

What should I do if some sub-projects of my project or foundation are missing and not listed in the Community Data Platform?

In case some sub-projects do not appear in the Community Data Platform, reach out to the Onboarding team for support. They can assist in adding these missing projects or sub-projects to the Community Data Platform.

Why am I able to see data for all projects, not just my own?

In the Community Data Platform, if you have "edit" access to your project, you can modify integrations for that particular project. However, for all other projects, you will have "viewer" access, which is limited to read-only and does not permit any modifications.

What is the process if a project is created in PCC but not in the Community Data Platform?

If a project is present in PCC but does not automatically appear in the Community Data Platform, you should contact the onboarding team for assistance. They can facilitate adding the missing project to the Community Data Platform. This approach is applicable if a project is no longer relevant, needs to be hidden, or has been moved under a different project.

Data-Related Questions

How long does it take for data to show up in the Community Data Platform?

The time it takes for data to appear in the Community Data Platform varies depending on the size of the projects and the type of integration.

• Small Projects: Data typically appears within a couple of hours.

• Medium Projects: Data visibility ranges from a few hours to a day.

• Large Projects: It can take a couple of days for data to be visible.

• X-Large Projects: Data from very large projects, such as GitHub repositories with tens of thousands of commits and PRs, may take a few days to a few weeks to show up.

Why may the GitHub and Git data in the Community Data Platform be different compared to GitHub itself?

There are several reasons for differences between the data in the Community Data Platform and GitHub itself, including:

• Bot Account Exclusion: The Community Data Platform does not collect data from bot accounts or contributions made by these accounts. In some cases, bot activities can account for as much as 50% of the total activities in a GitHub repository.

• Data Delay: It is typical for the Community Data Platform to experience a delay in data collection. This delay can range from a few hours to a few days.

What action should I take if data isn't showing up in the Community Data Platform even after waiting 24 hours?

If data still isn't appearing after 24 hours after onboarding or enabling a new integration, reach out to the Onboarding team for assistance.

How do we determine the organization's history and other contributors' details, such as email, location, experience, etc.?

Contributors' details are gathered from the information they provide on platforms like GitHub, Twitter, Slack, etc., and from their LinkedIn profiles.

How do we get the contributor's LinkedIn profile?

An enrichment service is used to gather information about contributors' LinkedIn profiles and work history using their email and/or GitHub usernames.

What if GitHub or Gerrit data shows up in the Community Data Platform but does not show up in Insights V3?

To resolve this, ensure that Git integration is enabled for all repositories added in the GitHub or Gerrit integration. Data will not appear in Insights until this Git integration is enabled. It's important to note that if a repository is not added to Git, Insights will not display data for it, regardless of whether GitHub integration is enabled and synced. To improve this process, there is a plan to introduce a feature that automatically populates Git integration based on the GitHub integration settings. If you are uncertain about the integration status, it is advisable to enable GitHub integration and seek assistance from the Onboarding Team.

What should I do if contributors don’t have details like work history, location, experience, etc.?

An enrichment service regularly updates each contributor shortly after they are added to the Community Data Platform and every few months thereafter. Some contributors may not be found in the enrichment databases and therefore will not be enriched.

What should I do if the collected Contributor and Organization data for the project in the Community Data Platform are incorrect?

Check if integrations for your projects are set up correctly. If you do not have access to see and manage integrations, contact the Onboarding Team. Check if you have set the correct filter options. For example, you may be looking at data for the entire Foundation instead of a single project and may need to add a Project Filter. If the data is still incorrect, contact the Onboarding team.

Do organizations and contributors get enriched with additional information after being added to the Community Data Platform?

Yes, after organizations and contributors are added to the Community Data Platform, they undergo enrichment through a dedicated service. This service enhances their profiles with additional details such as work history, location, organization logos, descriptions, and more.

What if the contributor’s or organization’s data are not correct after they are enriched?

If you find inaccuracies in the enriched data for contributors or organizations, you have the option to manually edit and update this information. These manual updates will not be overridden by subsequent enrichment processes.

Why are there duplicate organizations in the Community Data Platform?

Duplicates in organizations often occur due to varying information sources, such as LinkedIn or inputs from contributors, leading to slight differences in organization names. The Community Data Platform team is proactively working on merging these duplicates through automatic and manual processes. However, some duplicates might still exist. Efforts are underway to develop a feature that will allow users to merge these duplicate organizations themselves.

What causes duplicate contributors to appear in the Community Data Platform?

In the Community Data Platform, contributors might have accounts on different platforms like GitHub, Git, Twitter, Slack, etc., known as “Identities.” Sometimes, a contributor uses the same name on multiple platforms, causing duplicates in the Community Data Platform. To solve this, the Community Data Platform uses an auto-merge feature to combine these identities.

We also manually merge identities, especially for top contributors or when requested. However, you might still see duplicate contributors in the Community Data Platform. We’re developing a “merge” feature that will let users merge contributors, helping to remove these duplicates.

How do Git and GitHub identities differ in the Community Data Platform?

In the Community Data Platform, a GitHub identity encompasses a user's GitHub profile, including their name, GitHub ID, logo, and public details like company information. Conversely, a Git identity is more basic, typically consisting of just the name and email address as they appear in the Git log.

What distinguishes default affiliation from manual affiliation in the Community Data Platform?

Default auto-affiliation, derived from sources like LinkedIn or GitHub identities, represents a user's general work history without specific start and end dates. Manual affiliation, or project-level affiliation, is an alternative used to specifically link a developer's activities to a particular project, ideal for correcting or fine-tuning affiliations.

How do we validate data in the Community Data Platform?

Our testing includes both automated and manual methods. We use an internal QA automation framework for high-level validation of data from most onboarded repositories, primarily for platforms like GitHub. For detailed scrutiny, such as with groups.io, we conduct manual testing to ensure the accuracy and completeness of the data integration.

Merge Suggestion Feature

What is the logic used for the merge suggestion feature? (Note: Merge feature is currently unavailable)

Merge suggestions for organizations and contributors are based on their similarities. For organizations, suggestions consider similarities in names and domains. For contributors, the suggestions are based on names and email addresses.

Why is the feature for merging organizations and contributors currently disabled in the Community Data Platform?

To ensure the integrity and accuracy of our data management, we have decided to restrict the task of organization and contributor merges exclusively to our internal team. This decision is due to the irreversible nature of these merges – currently, we lack a straightforward method to cleanly reverse or unmerge them once completed. We believe this approach is essential to maintain the quality and reliability of our organizational data.

What happens when I merge records? (Note: Merge feature is currently unavailable)

Merging two contributors or organizations involves choosing a primary profile. For contributors, some details like the name and profile picture are taken from the primary profile, while others like work history, emails, and activities are combined from both profiles. For organizations, certain information like the logo, domain, and description are from the primary organization, while other details are merged. Note that organization merges are irreversible, and contributor merges are partially reversible but require manual intervention. For manual individual contributor unmerges, requests can be made in the Community Data Platform.

What are our plans for the unmerged feature and audit log?

An automatic "unmerge" feature for contributors and organizations is planned, allowing users to reverse previous merges. We are also developing an audit log to track individual merges.

Other Questions

What is the function of the onboarding team in the Community Data Platform, and how can I contact them?

The onboarding team plays a crucial role in helping projects and maintainers integrate their work with the Community Data Platform tool. They can be reached for support via the Slack channel 'lfx-insights-onboarding-support' or through a Jira ticket.