1. On the INTEGRATIONS page, you will see all the connectors. Scroll down and check the Confluence connector.

2. Click Connect.

1. On the pop-up window, enter the following details to connect the remote URL to the Confluence repository that you want to connect to:

1. Click Connect.

2. Verify if the confluence integration is completed on the Integration page.

Activities Collected:

• Page created and updated

• Comments

• Attachments

1. On the INTEGRATIONS page, you will see all the connectors. Scroll down and check the Groups.io connector.

2. Click Connect.

1. In the pop-up window, you must authenticate the groups.io account you want to connect to. This secure login process ensures that users are verified and authorized to access the system.

1. Enter the Email ID and the password, and click Verify Account.

1. After verification, you can connect to both groups and subgroups under Connect groups.

   • To connect a group, write down the name of the group.

   • To connect a subgroup, write down the group name, followed by +, followed by the subgroup name. E.g. groupName+subGroupName

2. Click Connect.

1. Verify if the groups.io integration is successfully completed on the Integration page.

Activities Collected:

• Messages/emails

• A member joining and leaving mailing groups

After completing the GitHub integration, complete the Git integration.

1. On the INTEGRATIONS page, you will see all the connectors. Check for the Git connector.

2. Click Connect. On the pop-up window, enter remote URLs for each repository that you want to connect.

3. Click +Add remote URL to add multiple repositories. Click Connect.

Activities Collected:

• Commits

Data integration helps the flow of data between systems, enabling you to access data from different sources within a Community Management, which will connect your project data sources to work together seamlessly within your community management tool.

The integration for Training and Certification (T&C) is already active, requiring no further setup.

This integration ensures that enrollments and certifications from Thought Industries, our Learning Management System (LMS), are automatically displayed under the projects section in CM.

1. Integration Setup: An integration has been established between Thought Industries and CM.

2. Data Transfer: T&C activities are sent from Thought Industries to CM using an API.

3. Data Display in CM: The T&C activities, which include details such as the learner’s names, the names of the T&C products learners have enrolled in or received certification for, the dates of enrollment or certification achievement, and links to the certificates, are automatically displayed under the projects section in CM.

Slack integration tracks the following activities:

When someone joins a channel
Messages
Replies in threads

Follow these steps to integrate Slack:

1. On the INTEGRATIONS page, locate the Slack integration.

2. Click Connect.

1. Sign in to your workspace. If you are not sure about the workspace, check your slack channel.
2. Select the project for which you want to integrate Slack.

1. Click Allow.

Add Slack bots to channels

1. To fetch data from Slack, you need to add the crowd.dev Slack bot to all channels.

There are two options for this:

Activities Collected:

• A member joining a channel

• Messages

• Replies in threads

1. On the INTEGRATIONS page, locate the Discord integration.

2. Click Connect.

1. Select the Server from the dropdown.

2. Click Continue.

Activities Collected:

• When someone joins a server

• Messages

• Replies (in threads)

Limitations:

• Not tracking reactions

• Not tracking when someone leaves a server

1. On the INTEGRATIONS page, locate the X/Twitter integration.

2. Click Connect.

1. On the pop-up window, click Authorize App CTA.

Activities Collected:

• Tweets

Limitations:

• Only one X/Twitter account/handle per integration

• We can track only one hashtag per integration (planning to add more)

• No ability to track tweets by keyword. Tweet will be tracked/collected only if it has either used X/Twitter account/handle mentioned or includes tracked hashtag

• No stats about tweets, like number of views, comments, retweets or likes

• No follower information or any other stats about X/Twitter account

Connect GitHub

Follow these steps to integrate GitHub:

1. On the home page, search for the project group.

2. On the project card, click Settings.

1. On the MANAGE PROJECTS page, scroll down to see the listed projects.

2. Select the project, and click Manage Integrations CTA.

1. On the INTEGRATIONS page, you will see all the connectors. Check the GitHub connector.

2. Click Connect.

3. On the pop-up window, select your organization and the repositories that you want to connect.

   1. If you are a GitHub admin, click the choose organization to connect CTA button.

   2. If you are not an admin, then select the next option as shown in the image.

1. On the GitHub page, install LFX CM to connect project repositories for the data integration.

2. Once you complete the integration, the data will start syncing from the connected repositories.

3. After GitHub is connected, hover over (1) to see the list of repositories.

1. Add each of these repositories to their associated project under Git integration.

Activities Collected:

• Stars/Un-stars

• Forks

• Issues

• Pull requests

• Discussions

• Comments on issues/pull requests/discussions

• Closing of issues/pull requests/discussions

By integrating Dev to CM, you can track your organization's dev community posts and also comments from specific dev users.

Connect DEV

To connect Dev with CM, follow these steps:

1. On the INTEGRATIONS page, you will see all the connectors. Scroll down and check the DEV connector.

2. Click Connect.

3. On the pop-up window, enter the following details:

   1. API Key: Create a new API key in your DEV account's settings page. Enter it in on the pop-up window.

   2. Track organization articles: To track the organization's articles, Copy the slug (dev.to/slug) from the organization and enter it. For example: To track comments from crowd.dev DEV articles, you have to insert crowddotdev.

   3. Track User Articles: Enter the user slug to track an individual's comments.

4. Click Connect.

Data Tracked

Activities

• (Nested) Comments on all articles published by selected DEV organizations or users

Historical import

• No limit

Not tracked

• Follows of organizations/users

Follow these steps to complete LinkedIn integration:

1. On the INTEGRATIONS page, locate the LinkedIn integration.

2. Click Connect.

1. Enter your LinkedIn credentials when prompted and click Sign In.

2. Authorize our LinkedIn app to ensure the integration works properly.

3. In the next step, a drawer opens, and you need to select which organizations' page you want to track. Once you've selected an organization from the select box, click Update.

4. Once authenticated, you'll be redirected back to the INTEGRATIONS page with the LinkedIn integration now listed as Connected.

Activities Tracked

• Comments on posts

• Reactions on posts

Limitation

Not tracked

• Followers

• Mentions

1. On the INTEGRATIONS page, you will see all the connectors. Scroll down and check the Gerrit connector.

2. Click Connect.
3. On the pop-up window, enter the following details to connect the remote URL to the Gerrit repository that you want to connect to:

• Enter your Organization's URL

• Enter your project name

• Enter your Username

• Enter project key

1. Click Connect.
2. Verify Gerrit is connected

Activities Collected:

• Change sets and change set comments

• Patch sets and patch set comments

The Cvent integration already enabled and requiring no additional configuration, facilitates the automatic appearance of events from Cvent under the projects in CM.

This is achieved through a series of steps involving data transfer from Cvent to LFX and, subsequently, from LFX to CM via an API.

Steps

1. Data Transfer from Cvent to LFX: Cvent sends event data to LFX.

2. Integration between LFX and CM: An integration has been established between LFX and CM.

3. Data Push to CM: The integration pushes these events from LFX to CM through an API.

4. Data Appearance in CM: The event data, which includes details such as attendees’ or speakers’ names, the name of the event, and the date of the registration, automatically appears under the projects in CM.

1. On the INTEGRATIONS page, locate the Reddit integration.

2. Click Connect.

1. On the pop-up window, enter community subreddit name and CM will automatically check if subreddit name exists

1. Click Connect

2. You will be redirected to Reddit, asking you to accept LFX CM app. Click on Allow, and it is done!

Activities collected:

• Posts published on a specified subreddit

• (Nested) Comments on all posts

Limitations:

• Limited historical import (maximum of 1000 posts in the past per subreddit)

• Not tracking upvotes of posts and comments.

Short Description

Stack Overflow is a popular Q&A platform for developers to ask and answer questions about programming, software development, and more. Integrating Stack Overflow with your community management portal allows you to track relevant discussions, identify trending topics, and enhance your community engagement.

To integrate Stack Overflow, follow these steps:

1. On the INTEGRATIONS page, you will see all the connectors. Scroll down and check the Stack Overflow connector.

2. Click the Connect button to access the Stack Overflow connector settings.

3. You can configure the Stack Overflow connector in three different ways:

   1. Track tags: type in a valid Stack Overflow tag. For more information, check https://stackoverflow.com/tags. We only allow tags that do not have a huge volume of associated questions, so we have this threshold configured and only allow the tags with less than X questions.

   2. Track keywords: type any keyword you want to track in Stack Overflow. We also have the same limitation here, where we will only track keywords that are not associated with more than X questions (same threshold).

   3. To track both tags and keywords: both of them need to be valid.

4. Once you have configured your preferred tracking method, click the Connect button to establish the integration between your community management portal and Stack Overflow.

Once connected, go to Activities > Filters> Platform to verify if Stack Overflow is connected.

Data tracked

Activities

• Questions tagged with supplied tags and mentioning supplied keywords

• Answers to these questions

Historical import

• It depends on the size of a community - usually, there are no limit

Not tracked

• Comments on questions and answers

• Larger keyword Q&As. For eample: Java, Python, etc.

Refresh period

• 60 minutes

By integrating Hacker News with Community Management, you can create a more engaging, informative, and collaborative environment for your users, setting your platform apart from others in the market.

Connect Hacker News

To connect Hacker News with CM, follow these steps:

1. On the INTEGRATIONS page, you will see all the connectors. Scroll down and check the Hacker News connector.

2. Click Connect.

1. On the pop-up window, You will see the following two different input options:

• Mentions are the name(s) of your company or community. The more holistic the selection, the better. However, please do not make it too broad not to pollute your workspace data.

• URLs are the different URLs that are relevant to your company and community. This could be your homepage, your app, or your GitHub repository.

Data tracked

Activities

• Posts that mention your community on Hacker News that got to the Top or Best categories (about 70% of the posts)

• (Nested) comments on those posts

Historical import

• Only posts created on or after the 1st of December 2022 are guaranteed to be imported

Not tracked

• Any post that does not specifically mention your community